Gakova, Mira and Гакова, Міра Володимирівна (2016) The evolution of views of management by the behavior of personnel of the entities of hotel and restaurant business. Економіка і суспільство, 1 (7). pp. 243-249. ISSN 2524-0072
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Official URL: http://www.economyandsociety.in.ua
Abstract
The article examines the development of hotel and restaurant management from the perspective of an evolutionary approach. Identifies the key events that influenced the formation of the modern theory of behavior management personnel.As a result of the conducted researches it is proved that the customer-oriented approach introduction is the urgent necessity for the modern successful existence, as clients are the main value of any company.
| Item Type: | Article |
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| Uncontrolled Keywords: | evolution, hotel and restaurant business, behavior management, organizational behavior, client-orientation. |
| Subjects: | Research materials > Journal articles > Economics Research materials > Journal articles |
| Divisions: | Educational and Scientific Institute of Economics, Management and Administration > Department of Marketing, Management and Public Administration |
| Depositing User: | Адміністратор репозиторію |
| Date Deposited: | 29 Sep 2017 07:15 |
| Last Modified: | 29 Sep 2017 07:15 |
| URI: | http://elibrary.donnuet.edu.ua/id/eprint/221 |
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