Features of quality management system of tourism industry enterprises

Gorina, Ganna and Горіна, Ганна Олександрівна and Горина, Анна Александровна (2016) Features of quality management system of tourism industry enterprises. Науковий вісник Херсонського державного університету (20). pp. 68-71. ISSN 2307-8030

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Abstract

The article discusses the main aspects of quality management system in the enterprises of the tourism industry, in particular the requirements of the quality system in the tourism business, regulated by legislative acts, national and international standards, guidelines and quality control problems at tourist facilities, etc. The basic distinctive features of the quality management system of enterprises of the tourism industry are set. The necessity of improving the system of quality control mechanisms enterprises of the tourism industry is proved.

Item Type: Article
Uncontrolled Keywords: quality, quality system, quality management system, tourism, quality policy, the responsibility of leadership
Subjects: Research materials > Journal articles
Research materials > Journal articles > Tourism
Divisions: Educational and Scientific Institute of Hospitality Industry and Tourism > Department of Tourism and Country Studies
Depositing User: Адміністратор репозиторію
Date Deposited: 17 Apr 2020 07:48
Last Modified: 17 Apr 2020 07:48
URI: http://elibrary.donnuet.edu.ua/id/eprint/1859

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