The Marketing Aspect of Banking Competition

Nieizviestna, Оlena and Нєізвєстна, Олена Володимирівна and Неизвестная, Елена Владимировна (2015) The Marketing Aspect of Banking Competition. Проблеми екноміки (3). pp. 208-215. ISSN 2222-0712

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Abstract

The aim of the article is to study the need for application of marketing tools in order to improve competitiveness and competitive advantages of banks. By analyzing, systematizing and summarizing the scientific works of many scientists, the relationship between the competitiveness of the commercial bank and its share in the banking market has been discovered. In the process of studying the integration of the strategy of maximizing customer satisfaction in the practice of strategic competition in the banking market there was presented the author’s position regarding the need to take into account the structure of the customer loyalty, as it is it that helps to properly distribute the bank’s marketing efforts. It has been proved that the technology of bank marketing should not only include the systems of identifying customer needs, creation of new financial products, but also contribute to the formation of the multi-factor strategic model of competitive strategy of the bank competitive development. It has been proposed to use the SWOT-analysis in order to effectively manage the bank’s competitiveness.

Item Type: Article
Uncontrolled Keywords: Competition, competitive advantages, competitive position, competitiveness, strategic competition, bank marketing, marketing approach, strategic marketing, SWOT-analysis, service differentiation
Subjects: Research materials > Journal articles
Research materials > Journal articles > Management and Administration
Divisions: Educational and Scientific Institute of Economics, Management and Administration > Department of Finance and Banking
Depositing User: Адміністратор репозиторію
Date Deposited: 31 Oct 2018 08:45
Last Modified: 31 Oct 2018 08:45
URI: http://elibrary.donnuet.edu.ua/id/eprint/1015

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